Sales hotline - 8am - 8pm.
R.O.I. 048 867 61100
N.I. 028 867 61100

Returning a product

Goods sold in Ireland or UK, mainland may be returned for a refund, providing the

product(s) are unused and in their original packaging. The restocking charge is 25% of

the invoiced amount. No goods are accepted for return after 14 days.

Please note, once an order has been placed and despatched the restocking fee will still


Goods should be inspected as soon as delivered, failure to check the goods and

document any damage with the driver, may result in a claim for damage being rejected. 

Signing unexamined is not acceptable. Goods that are missing, delivered faulty or

defective by JD Catering may be replaced, repaired, refunded or exchanged by JD

Catering Supplies Ltd.

The warranties above do not apply to any defect in the Goods caused by the fault,

negligence or failure of the Customer to adhere to manufacturer instructions. Engineer

call-outs and repairs carried out on non-warranty faults or defects may be subject to

further charges. No Goods will be sold on a 'sale or return' basis without prior express

approval by JD Catering Supplies Ltd

Statutory rights for Customers placing Orders as private consumers (as defined by law)

are not affected.

Contact information

You may want to contact us if you have any questions relating to our privacy policy,

returns policy, availability of goods etc.. Please use the below contact details in these



tel 028 867 61100 from ROI 048 867 61100

(8.30am - 5pm Monday - Friday)


(we will typically reply within 6 hours)

Mail Address: 

JD Catering Supplies Ltd

41 Castle Road


Co Tyrone

BT80 8TN